Returns
01
To apply for a refund or exchange, a return request should be filed within 15 days of the delivery date. Products that meet the repair conditions will only be eligible for repair services if a repair request is made within the warranty period.
02
In the event of force majeure, LUCKIM does not guarantee a full refund, but we will do our best to compensate you for your losses.
03
For products classified as "electrostatic sensitive," appropriate preventive measures must be taken. ESD or moisture-sensitive products should not be opened except under controlled conditions.
04
Products must be eligible for return or have an authorized warranty period to take advantage of LUCKIM's return service..To check your product's return eligibility and warranty period, see LUCKIM Products.